We looked at numerous systems and spent countless hours trying to get them to understand our business. After one conversation with Stephen, he knew everything about us and the problems we face, instantly. It was like hiring our very best employee to create the perfect software for us. We couldn’t be more excited to make the change!
The OnePoint team have created a solid relationship with Kenmore over the years. The software itself has streamlined our internal processes for success. Communication is highly valued at Kenmore, and these guys do not disappoint. They are responsive, willing to help and empathize with what we are up against to assist in making the system work for our needs. We feel they are always on the cutting edge of technology for our industry. Some recent highlights are: Real time data capture and mobile app.
The people at OnePoint are very responsive and able individuals. Every time that I email or call I always get a response within a few minutes even if it is just an acknowledgement of the issue. The software itself truly allows for better management of the envelope making process. Information is more readily available and the software is straight forward to use.