OnePoint staff continuing to work from home during COVID-19 outbreak to support our clients?
As a result of the Coronavirus (Covid-19) outbreak, OnePoint Systems offices are continuing to remain closed. All of our office-based personnel will be working from home until further notice. While we have had no incidence of illness, this is a proactive measure to safeguard the health of our employees.
How will business be affected?
Our helpdesk, finance, technical, development, sales and marketing staff will all be working remotely to ensure business continuity. OnePoint will continue to operate on a daily basis and will be adhering to its normal business hours. Rest assured that we will continue to provide support and assistance to all of our customers throughout this difficult period.
Our office telephone system allows us to receive and make calls as though we were in the office however they may occasionally take longer to answer. We are still able to transfer calls between employees, and we will be in constant touch with our colleagues to ensure a prompt response.
Communications submitted directly via email or via our support ticketing system will remain unaffected and would therefore be the preferred mode of contact at this time.
Online Training and Demonstrations
All online training and online demonstrations will continue as normal. Our employees have the hardware and software available remotely to continue carrying out any online sessions.