Client Testimonials
Proud of our relationships –
growing partnerships, not customer head count
What is more important…
having a big corporate software vendor or having a partner you can trust?
What makes us different is our ability to create such unique solutions for the industry. Not only is it about the technical solution, but the service we provide is also just as important. We have invested time and effort in each of our customers to develop great working relationships. From these relationships, we collect feedback and listen to our customers to maintain our robust solutions.
Take a look at some of the things our customers have to say about us.
“We feel they [OnePoint] are always on the cutting edge of technology for our industry”
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Communication is highly valued at Kenmore, and OnePoint does not disappoint. They are responsive, willing to help and empathize with what we are up against to assist in making the system work for our needs. We feel they are always on the cutting edge of technology for our industry. Some recent highlights are: Real time data capture and mobile app.
“Gone are the days of double entry and limited visibility into our operations“
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is at our fingertips and the support from the OnePoint team is fantastic.
“invaluable information for production management and key financial data on a timely basis“
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“It was like hiring our very best employee to create the perfect software for us”
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We looked at numerous ERP systems and spent countless hours trying to get them to understand our business. After one conversation with Stephen from
OnePoint, he knew everything about us and the problems we face, instantly. It was like hiring our very best employee to create the perfect software for us. We couldn’t be more excited to make the change to OnePoint!
“Information is more readily available and the software is straight forward to use“
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The people at OnePoint are very responsive and able individuals. Every time that I email or call I always get a response within a few minutes even if it is just an acknowledgement of the issue. The software itself truly allows for better management of the envelope making process. Information is more readily available and the software is straight forward to use.
“What differentiates OnePoint from others is their niche in the Envelope industry“
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The OnePoint Office application has provided us with a comprehensive ERP system serving nearly all key areas of our organization including Cost Estimating, Sales, Warehouse Management, Procurement, Planning Scheduling, Manufacturing and Financial Management Accounting. What differentiates OnePoint Systems from other competitors is their niche in the Envelopeindustry.
Using that knowledge, they can create customizable solutions to the base application which provides functionality that is unique to our organization. Although a comprehensive reporting solution is also provided and serves most of our needs, the backbone Oracle database provides us with the flexibility to query and custom analyze data. Finally the support team is very responsive. They have a “well-oiled” ticket system which keeps track of all issues, requests and resolutions and the turnaround time on most tickets is minimal.
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